Comparing Self-Serve Legals Software: Column vs Other Platforms

Feature Column Competitors
Self-Serve Entry
Notice Templates
Search Sites
Custom Branding
Affidavit Delivery
2-3 Business Days
7-10 Business Days
Customer Account Creation
Not Required
Required
Pagination
Dispute Handling
Wet Signature Affidavits
Document Upload (Word, PDF, etc)
Display Notices
Flexible Biling Options
Activity Log
Biweekly Customer Trainings
Live Chat Support

This comparison is created from publicly accessible information as of October 2024, and is provided solely for general informational purposes to highlight key distinctions between Column and its competitors. This document does not constitute an express or implied representation, warranty, or guarantee of any product’s features, quality, or performance. All details, including product features, services, and pricing, are subject to change without notice, and this document may not reflect the most current information available.

Prospective users are encouraged to conduct independent research and confirm specific details with vendors prior to making any purchase or business decision. Column disclaims any liability for decisions based on the content herein, as well as any losses or damages resulting from reliance on this information. This document does not provide comprehensive or definitive guidance and should not substitute for professional advice or consultation with each vendor.

Key Features: What Sets Column Apart

Customer Account Creation

Column enables customers to submit notices, pay for orders, and receive affidavits without needing to create an account. Other platforms require account registration from customers to book their ad, creating a bottleneck.

Pagination

Column can provide full pagination services for newspapers and offers an advanced filtering dashboard for staff to seamlessly send pre-paginated files to their content systems.

Dispute Handling

Column can handle all invoicing, refunds, and disputes. Our refund rate is less than 1% and our on-time payment rate is greater than 93%, helping save time and headache for staff. Other platforms do not handle billing services.

Wet Signature Affidavits

Column offers the only fully compliant affidavit service that includes wet signatures. Our team of notaries process over 4,000 affidavits a week and turnaround 97% of affidavits within 1-2 business days.

Document Uploads

Column provides customers with multiple file formats for uploading their notice content via self-serve including PDF, Word, PNG, JPEG, etc. Other platforms limit customers to copy and paste functionality.

Display Notices

Column supports the uploading and custom formatting of large display notices. This is a particularly crucial feature for many government customers. Other platforms limit customers to only submitting liner notices.

Flexible Billing Options

Column works with publishers to offer their customers a range of flexible billing options & features from monthly statements to bulk invoicing to prepayment. We also offer secure ACH payments. These payment features come equipped with comprehensive reporting dashboards.

Activity Log

Column offers a real-time activity log with order tracking and notes for both customers and newspaper staff, helping streamline communication and provide in-app messaging.

Biweekly Trainings

Column hosts free customer trainings twice a month on behalf of our publishing partners. We also provide unlimited publisher trainings and a dedicated account manager.

Live Chat Support

Column provides real-time live chat support within our application, available 9am-7pm EST, Monday through Friday. We promise it's a real support team and not mediocre AI chat bots.

Want to see how Column works?

Fancy graphics and bold headlines can only show so much. Schedule a 20-minute call with our sales team to see the platform for yourself. Then, you can grill us with a bunch of hard questions.